Support

How can we help?

Start with the help guide, or send a message to the shared Ogre Labs support inbox.

Read the guide

Find help with alarms, sleep records, reports, device permissions, backups and settings.

Email support

Include “OgreSleep” in the subject and describe the issue, your device and operating system. Add the app version if you can find it.

support@ogrelabs.de

Privacy and publisher details

Read the OgreSleep privacy policy, or the central Ogre Labs Impressum for publisher details.

Read the policy

Purchase questions

Who handles purchases, refunds and subscription changes?

Apple or Google processes purchases, refunds and subscription changes. Use the support or account settings for the store that handled your transaction.

Still need a hand?

Write to OgreSleep support.

Say which app you use, your device and operating-system version, and what you were trying to do. Please leave out passwords, payment details, health records, client information and private files.

Email support